Delivery Time: Standard Shipping takes 5-7 business days in the United States and Territories, 8 -16 business days to Canada, and 10 - 22 business days to the United Kingdom, the European Union, Asia and Australia. To receive your package sooner, you can select Two-Day Shipping (arrives in two business days) or Next-Day Shipping (arrives in one business day), available in U.S. and territories only, non-PO Box addresses only.
Standard Shipping may be a combination of UPS which delivers to your local post office and then your post office will deliver your package along with your other U.S. Mail.
Expedited delivery orders placed before 1 p.m. Eastern Standard Time Monday through Friday ship the same day. After 1 p.m. EST, orders ship the following business day. Business days are Monday through Friday, except for scheduled U.S. Holidays: New Year's Eve, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day, New Year's Eve, New Year's Day. Deliveries to remote areas cannot be guaranteed by specified time in shipping chart.
International: Soothems does not collect any brokerage fees, import duties, tariffs, or similar taxes at the time you place your order. These fees are determined and collected by your government. You will be asked to pay the applicable amount at the time your shipment is released to you.
Customers using a credit card with a billing address outside North America should allow 1 to 3 business days for order processing in addition to the designated shipping time.
U.S. and Territories: Standard Shipping is available throughout the 50 States, Puerto Rico, US Territories, or APO/FPO.*
*US Protectorates, and APO/FPO are defined as follows: American Samoa (AS), Federated States of Micronesia (FM), Guam (GU), Marshall Islands (MH), Northern Mariana Islands (MP), Palau (PW), US Virgin Islands (VI), Armed Forces Americas (AA), Armed Forces Europe(AE), and Armed Forces Pacific (AP).
Soothems will ship to countries in Asia, Europe, and South America from our distribution center in the United States including: Albania, Argentina, Armenia, Austria, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Bermuda, Brazil, Bulgaria, Cambodia, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia (Hrvatska), Cyprus, Czech Republic, Denmark, Ecuador, Egypt, El Salvador, Finland, France, French Polynesia, Germany, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea (Republic of), Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Maldives, Malta, Moldova (Republic of), Monaco, Netherlands, New Zealand, Norway, Oman, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, Russian Federation, Saint Lucia, Saudi Arabia, Singapore, Slovakia (Slovak Republic), Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Venezuela, Viet Nam, Virgin Islands (British).
For additional questions about shipping our Soothems products, please send an email to email@example.com or call a customer service representative at +1.612.601.0070.
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